http://www.toptrophy.co.uk/trophies_help en-us http://www.toptrophy.co.uk/trophies_help ActiveKB NX info@toptrophy.co.uk Tue, 07 Sep 2010 17:17:52 BST 20 http://www.toptrophy.co.uk/trophies_help/questions/15/ Yes you will see the option when you are checking out to add another address to ship to, this can be different to your billing address. Dan Whiting Tue, 05 Aug 2008 18:56:47 GMT http://www.toptrophy.co.uk/trophies_help/questions/14/ Shipping abroad can be arranged by special request please contact Top Trophy directly. Dan Whiting Tue, 05 Aug 2008 18:56:06 GMT http://www.toptrophy.co.uk/trophies_help/questions/13/ We'll email your invoice to you to save paper but if you would like a paper copy please e-mail customer services customerservices@toptrophy.co.uk. Dan Whiting Tue, 05 Aug 2008 18:55:28 GMT http://www.toptrophy.co.uk/trophies_help/questions/12/ You may cancel any item that has not entered the shipping process. Most items enter the shipping process 5 minutes after you place your order. Please contact Top Trophy directly to cancel an order. Dan Whiting Tue, 05 Aug 2008 18:54:18 GMT http://www.toptrophy.co.uk/trophies_help/questions/11/ Top Trophy provides a secure ordering environment to all customers. The account login section is password protected. All credit/debt card, order details and account information is transmitted th ... Dan Whiting Tue, 05 Aug 2008 18:52:49 GMT http://www.toptrophy.co.uk/trophies_help/questions/10/ A refund or credit will be given for items in their original condition for up to 15 days after receipt. However for engraved items, no refund will be given unless the error was on our part. ... Dan Whiting Tue, 05 Aug 2008 18:51:17 GMT http://www.toptrophy.co.uk/trophies_help/questions/9/ To return a product under Top Trophy's returns policy please contact us directly via e-mail or phone. Dan Whiting Tue, 05 Aug 2008 18:49:05 GMT