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Returns & Refunds rss button
Top Trophy wants you to be thrilled with your new purchase. If you are not satisfied with an item and need to return it, we’re here to help.
There were 3 articles found in this category:
  1. questionCan I cancel an order?
    You may cancel any item that has not entered the shipping process. Most items enter the shipping process 5 minutes after you place your order. Please contact Top Trophy directly to cancel an order.

  2. questionWhat is the returns policy?
    A refund or credit will be given for items in their original condition for up to 15 days after receipt. However for engraved items, no refund will be given unless the error was on our part. Again, delivery charges will be refunded only if the error is ours. Please return the packing slip with r ...

  3. questionHow do I return a product?
    To return a product under Top Trophy's returns policy please contact us directly via e-mail or phone.